Customer Service Advisors - Part Time
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Job Type | Permanent Part Time |
Location | Redhill, Surrey |
Area | Surrey, EnglandSussex, England |
Sector | Call/Contact Centre Call/Contact Centre - Inbound/Outbound Customer Service |
Salary | £19000.00 pro rata |
Currency | GBP |
Start Date | ASAP |
Telephone | 01293 665588 |
Job Ref | YP2116 |
- Description
- Customer Service Advisor - InboundWorking Pattern: Part Time 28 hours per weekSalary: £19,000.00 pro rataLocation: Redhill, SurreyYOU Personnel Ltd have excellent opportunities for INBOUND Call Centre Advisors to join a fantastic and supportive organisation in Redhill, Surrey.Duties include:
- Delivering a high standard of Customer Service over the telephone - approximately 75 inbound calls per day. NO SALES
- Provide an efficient service for customer queries ensuring that enquiries are managed in line with company policy and procedures
- Respond to customers and third parties, including complaint handling
- Administrative duties
Previous Experience:- Ideally, you will have previous call centre experience - either inbound or outbound and be confident when handling high-volume calls
- Excellent administration skills
- Good telephone manner
- GCSE Level A - C grades including Maths and English
Hours worked will be: Monday 11:00am-5:00pm Tuesday and Wednesday 12:00pm-5:00pm Thursday and Friday 11:00am - 5:00pm** YOU Personnel is an independent Recruitment Agency. We provide recruitment solutions for PERMANENT, CONTRACT AND TEMPORARY staffing requirements.