Customer Service Advisor - Inbound

2019-01-07 11:46:282019-02-06YOU Personnel
Job Type Permanent Full TimeTemporary / Contract
Location Redhill, Surrey
Area Surrey, England Redhill, Surrey
Sector Call/Contact Centre Call/Contact Centre - Inbound/Outbound Customer Service
Salary Up to £10 Per Hour
Currency GBP
Start Date
Telephone 01293 665588
Job Ref YP104
Description
Customer Service Advisor - Inbound
Salary: Up to £10 Per Hour - Ongoing Temp to Perm
Location: Redhill, Surrey
 
YOU Personnel Ltd have excellent opportunities for INBOUND Call Centre Advisors to join a fantastic and supportive organisation in Redhill, Surrey. Duties include:
  • Delivering a high standard of Customer Service over the telephone - approximately 75 inbound calls per day. NO SALES!
  • Provide an efficient service for customer queries ensuring that enquiries are managed inline with company policy and procedures.
  • Respond to customers and third parties, including complaint handling.
  • Administrative duties.

Previous Experience:
  • Ideally, you will have previous Call Centre experience - either inbound or outbound and be confident when handling high-volume calls.
  • Excellent administration skills.
  • Good telephone manner.
  • A - C GCSE in Maths and English

** YOU Personnel is an independent Recruitment Agency. We provide recruitment solutions for PERMANENT, CONTRACT AND TEMPORARY staffing requirements. **
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