Recoveries & Remarketing Specialist

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2018-11-13 12:30:461970-01-01YOU Personnel
Job Type Permanent Full Time
Location Redhill, Surrey
Area Surrey, England Redhill, Surrey
Sector Call/Contact Centre - Collections/Debt Recovery
Salary £33,000
Currency GBP
Start Date
Telephone 01293 665588
Job Ref YP0988
Recoveries and Remarketing Specialist
Salary: £33,000
Location: Redhill, Surrey
Our client based in Redhill are seeking a Recoveries & Remarketing Specialist to join a fast paced team and to protect the banks cost of risk by ensuring all vehicles are sold within the shortest possible time for the best possible price. Duties include:
  • Vehicle Disposals.
  • Manage the refurbishment program to increase sale proceeds in line with budget
  • Monitor disposal agent monthly performance and carry out annual and quarterly reviews including the supply of up to date accounts on each of these disposal suppliers to verify their on-going solvability. To ensure that all SLA’s are up to date and respected and all legislation complied to.
  • Identify any inadequacies in the systems/procedures and make recommendation to the Head of Collections, aimed at improving performance and service
  • Manage the overall stock levels and ensure that the remarketing strategy is in line with demand
  • Assist with the banks audit requirements in terms of damage estimation and physical stock
  • Monitor market trends and recommend future remarketing strategies to ensure that our strategy is effective and competitive.
  • To participate in any new system development and ensure that current systems are in good working order
  • To provide and analyse management information including statistics and reports
  • To be involved in the external agent management including the selection process
  • Assist in the Auction audit process to ensure that procedures and the conflict of interest requirements are respected and monthly performance reviews held with the suppliers
  • To conduct annual auction audits and reviews in line with procedures
  • Ensure all user system access is in line with current operational need.
  • Monitor work systems and all operational procedures, make recommendations to improve the department standards and keep up to date with any changes.
  • Manage and control compliance to ensure exposure to any FCA non-compliance and potential licensing risk is eliminated.
  • To help ensure continued quality and compliance within the departments operations.
  • Ensure through reports and audit controls of the external repossession agencies to ensure service levels are being respected and all compliance respected
  • Identify any inadequacies in the systems/procedures and make recommendations to the Recoveries Manager
Skills and experience required:
  • Preferably graduate or good education to A level would be an advantage.
  • Previous management or experience of compliance an advantage
  • At least two years’ experience within the financial services industry
  • Strong analytical skills are requirement
  • Understanding and knowledge of collections and associated business impacting legislation
  • Ability to work independently and within a team with equal effectiveness, with a flexible approach to work and be able to work on a number of projects simultaneously. Must be able to prioritise tasks effectively
  • Excellent communication skills, and ability to liaise and communicate at all levels
  • Competent user on Microsoft Word / Excel
  • Must be able to motivate self and others to ensure operational and project deadlines are respected. Previous project management skills an advantage
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